Privacy Policy
Levin Furniture is committed to protecting your personal information. Levin does not solicit personal information via e-mail or telemarketing. If you have questions about Levin’s privacy policy practices contact privacy@levinfurniture.com or call us toll-free at 1-800-262-5200.
Levin Furniture not only respects, we share your concerns about privacy. We want to be your furniture retailer and work hard to build and maintain a relationship based on mutual trust. We are diligent in safeguarding your personal information and in complying with all applicable federal and state privacy laws. We believe you have a right to know what information we collect and how we use it. The following Privacy Policy describes the information and privacy practices for levinfurniture.com. This Privacy Policy only applies to information collected online. When you provide us your personal information, you consent to the information practices described in this policy.
What information do we collect?
When you register as a Preferred Customer on levinfurniture.com, we ask for your name, address, phone number, email address and other personal information necessary to provide service information on your order.
You can browse our site without entering any personal information and therefore remain anonymous during your visit. However, we hope that all of our visitors will register with us so that we can learn more about our valuable customers and provide personalized service. Our registration form asks users for some or all of the following information: name, email address, phone number, username, password, preferences, comments, and various types of demographic information. The username, email address, and password are often used to uniquely identify an individual so that that individual may access particular online resources such as their saved shopping cart, profile information, and order status. This information may also be used to modify the web site in order to enhance your shopping experience. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect the information using advanced encryption and firewall technology.
Cookies and other technical information
When you visit levinfurniture.com, small data files (cookies) will be stored on your computer's hard drive. Cookies allow us to improve your online experience while you are on our site. We may also collect certain technical information from your computer. This technical information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. The information stored in a cookie cannot be used to identify you personally unless combined with information that you have provided in connection with a purchase, setting up an account, or registering for promotional emails or surveys. Although IP addresses alone can reveal the location of your computer, we will use such information only to investigate and identify unauthorized activities.
Use and sharing of your personal information
Information we collect on levinfurniture.com may be used to enhance your shopping experience in the following ways:
- Register you as a Preferred Customer of Levinfurniture.com
- Confirm your orders
- Respond to your customer-service inquiries or requests
- Communicate advertised values and featured items to you
We will never sell or rent your personal information to any third parties under any circumstances.
We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with levinfurniture.com; communicating to customers; providing customer care; enhancing and improving customers' shopping experience; enabling access to our partners' web sites; providing a personalized shopping experience; and preventing fraud.
Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
How we protect the security of your personal information
SSL is the gold standard in Internet encryption technology. It is a highly sophisticated method of scrambling data as it travels from your computer directly to our web servers.
Accessing and updating your information
You always have the opportunity to review and change the information you provide to us by logging into the site and entering in the new information yourself. You can edit your name, contact information and preferences by logging into the Sign In section of the site and then clicking on "Your Account."
As a customer or subscriber you will receive e-mail communications about new Levin products, special offers we think you'll like and requests for feedback. Levin is an opt-out organization. You always have the ability to opt-in or opt-out of receiving future marketing communications from Levin.
To opt-out of or opt-in to receiving marketing communications from Levin, please take one of the following actions:
- Follow the directions on a marketing e-mail or direct mail marketing communication from us. All marketing communications from Levin will tell you how to stop receiving them.
- Call toll free (8) 262-5200 and provide your current contact information.
- Send an e-mail with your current contact information to: privacy@levinfurniture.com
If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) (e.g., e-mail, direct mail and/or phone) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request. Levin will take appropriate steps to implement your request to opt-out of or opt-in the receiving of any of our marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to ten (10) business days for e-mails. Until that change takes effect, you may still receive electronic communications from us. Also, please note that even though you may have opted-out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information, loyalty program membership status or updates or other organization-related communications.
Changes and modifications to the levinfurniture.com Privacy Policy
This Privacy Policy was last updated on April 29, 2010. We reserve the right to change, modify or amend this policy at any time. Please check our Privacy Policy periodically for changes. Use of this levinfurniture.com web site after modification implies that you consent to this Privacy Policy as modified.
